Privacy Policy

FOBShenzhen respects your privacy and takes your online safety seriously.

We only use your personal information to process your order and provide you with customer service.

We may use your personal information for communication with You: We will use your personal information to communicate with you about our Site and your orders. All customers must provide an email address to allow communication with FOBShenzhen.com regarding orders placed. We may send you a confirmation email or a SMS verification after you register with us as well as service-related announcements as necessary (for example, temporary suspension of service for maintenance.) You may also submit your email address or phone number to request notification when we receive a new brand, product style or product, or to sign up for our email newsletter, SMS newsletter and special offers. You can unsubscribe or opt out of future emails at any time (see the Opt Out/Corrections section below for more details). Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails or SMS messages related to your orders.

We sell merchandise, not information – We do not sell, rent, trade, license, or otherwise disclose your personal or financial information to anyone, except in the following specific situations:    
Third-party service providers: Like most online retailers, we sometimes use third-party service providers to perform specific functions on our behalf. Any information disclosed to them is solely to help in their provision of service. For example, we provide your name, shipping address, email and phone number to partners such as DHL and UPS in order to guarantee delivery of your orders, and we may use relevant customer information in order to monitor the quality of the third party’s service.
Similarly, we must provide your credit card number to financial services organizations such as credit card processors and issuers in order to process payments. We protect all submissions of your credit card number for authorization with state-of-the-art data encryption. (More on this below in the Data Security section.)
Legal requirement to disclose information: We may be required to disclose information if subpoenaed, served with a court order or requested by law-enforcement officials conducting investigations, or if we are otherwise required by law to disclose such information. We will also release personal information when necessary to protect our legal rights or enforce our Terms of Use and other agreements. For example, we may share information to reduce the risk of fraud, or to prevent fraud by users who attempt fraud or other illegal activity on our Site.


How does FOBShenzhen.com secure information collected about me?
This Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, such as: 
     * Safeguarding all financial transactions done through this Site with Secure Sockets Layer ("SSL") encryption 
     * Granting only employees who are providing a specific service access to your personal information 
     * Working only with third-party service providers who we believe adequately secure all computer hardware. 
While our business is designed with safeguarding your personal information in mind, please remember that 100% security does not presently exist anywhere, online or offline. 


Are children allowed to use FOBShenzhen.com?
We respect children's privacy. We do not knowingly or intentionally collect personal information from children under age 13. Elsewhere on this Site, you have represented and warranted that you are either 18 years of age or are using the Site with the supervision of a parent or guardian.
If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you when using the Site.